Ask an engineer
Ask an engineer
Please contact us by email or phone to discuss the next available appointment.
Services
segname Repair Menu
We repair a wide range of Xiaomi, NIU, VSETT, E-TWOW, Pure, Inokim and other electric scooters. Every estimate follows an inspection of the actual scooter and fault.
Multi-brand
Parts guidance
Online Booking
Service terms
Independent workshop
We inspect the make, model and fault before recommending compatible parts and repair options.
Berlin service
Drop off at our Berlin workshop; collection options can be discussed before booking.
Written estimate
The diagnosis, scope and expected cost are confirmed before you approve a repair.
Repair handover
At handover, we explain the completed work and the relevant warranty or care information.
Service 01
Core
Battery Rebuilds
Battery assessment, capacity testing and pack repair for compatible scooter models.
- ✓ Book Repair
- ✓ Ask an engineer
- ✓ Book Now
Service 02
Core
Motor Service
Hub-motor teardown, bearing swap, hall sensor and phase-wire inspection, wheel true.
- ✓ Book Repair
- ✓ Ask an engineer
- ✓ Book Now
Service 03
Core
Controller Swaps
Quality-tested controller replacement, throttle recalibration, and firmware reflash to stock.
- ✓ Book Repair
- ✓ Ask an engineer
- ✓ Book Now
Service 04
Core
Brake Overhaul
Pads, rotors, lever tension and cable service for compatible disc and drum systems.
- ✓ Book Repair
- ✓ Ask an engineer
- ✓ Book Now
Service 05
Core
Firmware Reflash
Diagnose software faults, restore supported firmware, and repair Bluetooth pairing where possible.
- ✓ Book Repair
- ✓ Ask an engineer
- ✓ Book Now
Service 06
Core
IPX Waterproofing
IPX54 upgrade kit, controller-bay resealant, and wiring loom sleeving for daily commuters.
- ✓ Book Repair
- ✓ Ask an engineer
- ✓ Book Now
FAQ
Common Repair Questions
Answers to the questions we get every week about electric-scooter servicing.
When will I receive an estimate?
Timing depends on diagnostic capacity and parts availability. We confirm the expected schedule by email.
Can I arrange collection or return?
Collection or return is only available by prior agreement. Contact us with your location and model.
How is the diagnostic cost confirmed?
Any diagnostic cost is confirmed in writing before work begins.
How do I contact segname?
Use the email form or write to [email protected]; we reply about availability and next steps.
Can firmware be assessed?
We assess software-related faults case by case and only undertake work where lawful and technically appropriate.
Are parts and service terms explained?
Yes. Any applicable terms are provided with the written estimate before you approve a repair.
Electric scooter Off the Road?
Send a repair enquiry and we will confirm the available service options and estimate process.